Warranty & Returns

At Britstar Mobiles your satisfaction is a guarantee. If you are not satisfied with your purchase, we will take back sold items within seven days or either exchange or refund subject to the following terms and conditions.

Refund and exchange policy is applied for Mobile phones only. For refund and exchange products should be accompanied with the original sales invoice. Refund for credit card will be transferred ONLY to credit card account.

In case of video games and all accessories, return/exchange is possible only if the packing has not been tampered with in any way. Products must be returned with all the original packing materials, accessories, registration card, free of cost /Bundle items and promotional vouchers.

Service, delivery and installation charges are nonrefundable once performed.

Special order items or cut cable/ wire are not refundable. Store management will act as per above policies and store management’s decision will be treated as final decision.